Why Remake?
With the plethora of products and services in the market, there are more choices for the users to choose from. Unfortunately, not all are created with the user and context as the main consideration. This is where purposeful and user-centred design can make a huge difference by enhancing usability, beauty, innovation and sustainability.
We have witnessed the success of fusing sustainability, beauty and function to civic buildings and the improved accessibility in transportation areas for the wheelchair-bound.
All these are examples of how designing in deep context and with sensitivity to users and the local context can enhance the users' experience as well as the environment. 10TouchPoints offers these benefits to service providers and item owners through the opportunity of being involved in the design process and in implementing final winning redesigns.
Beginning with public feedback on existing services and items, to the implementation of winning redesigns, 10TouchPoints hopes to close the gap between what users need and want, to what item owners and service providers deliver. Through incorporating the users' feedback as well as tapping onto the expertise of the winning designers from the competition, it is about better design, better services, better living and better user-owner relationships. |