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What is behind 10TouchPoints?
We live in a less than perfect world. A world of constant change in needs, trends and opportunities. |
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By bringing the public, designers and service providers to collaborate in a process of redesigning everyday items or services in the public realm,10TouchPoints hopes to meet our changing needs and leverage on new opportunities.
Ideal as it may sound, 10TouchPoints however is not pushing design as a national agenda as though it's the answer to everything. |
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10TouchPoints seeks to demystify design.
Not just about relative coolness and high prices, or what you see on the glossy pages for the hip and rich. Design makes up what is around you. Design is about the relationships people forge with things. Design is thus something we value as it has an effect on how we get to work, better communicate and the energy we save. |
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10TouchPoints is a call for good design.
Good design puts people in the centre of the design process. It incorporates systems thinking, technology, historical and contextual relevance. It is economically viable. It is informed by ethics and responsibility without impeding social and technical innovation. It is beautiful.
Good design brings various values such as sustainability, accessibility, usability and beauty to public spaces like our schools, hospitals, food places, and parks. |
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Why Should You Care?
Has it either been a redesign without knowing whether we need or use them in the first place, or as a designer, you have an idea that surpasses existing redesign solution?
10TouchPoints is the opportunity for us all to positively impact our surroundings and how we live. It is a voicebox for your opinions as users to be heard as you vote for what can be better designed. For designers, it is a challenge to produce the best redesign solutions for implementation, while getting the chance to win attractive prizes and bringing your share to better living. For service providers, it is a platform to tap into users' insights and using the best design solutions to remake and enhance existing items and services for the people! |
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The 3 Phases of 10TouchPoints
Good design that meet our needs requires the feedback of the users, skills and vision of the designers, and resources of the service provider. 10TouchPoints is made up of 3 interdependent phases that seeks to engage all these 3 parties as we invite the public to VOTE, designers to COMPETE and service providers to REMAKE. |
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The parking coupon,
the seat at the hawker centre,
the playground near your block-the list is endless.
These are tangible bits of services we experience.
They have become the ways in which we connect with the items we consume and the opportunities for services to make a connection with us.
This is why they're often called touchpoints.
It is also why it's so important to design these items well.
Well-designed touchpoints close the gap between what people want and need, and what organisations do.
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